Insurance/Billing

Confluence Individual and Relationship Counseling accepts most major insurance plans as well as Medicare. We are currently working on accepting Medicaid.

Below are guidelines that may apply to you.

  • Pre-Authorization
  • Pre-Authorization may be required depending on your insurance company and coverage. Contact your insurance company to insure your therapist is covered.
  • Those of us here at Confluence can assist you in this as well. Let us know your current insurance provider and we will inquire about your current benefits and the cost would be after insurance. This sometimes will take 24-48 hrs. Let us partner with you so you can have a plan for your mental health but also how to mange the financial aspect that comes with medical care.
  • Scheduling
  • We want to eliminate as many roadblocks that one might have as possible when it comes to starting and finishing ones therapy. We offer online scheduling and early morning appointments, starting as early as 6am. Are the weekdays to busy? We can try and meet your need on Saturday mornings from 6am-12pm as well.
  • Appointment
  • Prior to your appointment please fill out all of the requested in formation online to help up better serve you. Your therapist will go over this with you at your appointment and answer any questions about policy and practices.
  • If you need to reschedule you can cancel online as well as request your next appointment time up to 1 month out.
  • Billing
  • We will work diligently with your insurance company to make sure that services are billed appropriately.
  • We do offer self-pay rates for those that choose to not use their insurance plan.