Amanda Taylor

OFFICE MANAGER

As the Office Manager at our counseling practice, I play a key role in creating a welcoming, organized, and supportive environment for both our clients and clinicians. I have a strong background in administrative operations and healthcare coordination, I ensure that the day to day functions of the office run smoothly and efficiently.

I oversee scheduling, billing support, phone calls, insurance coordination, and office systems. While maintaining confidentiality and compliance with all regulations. I am often the first point of contact for clients and their families, and I strive to make every interaction with each individual a warm, respectful, and reassuring interaction- especially during what can be a very vulnerable time for many individuals. 

My goal and position at Confluence is to support our therapists so they focus fully on client care, while also helping our clients feel comfortable, informed, and supported from their very first phone call and appointment. I am very proud to be a part of a practice that values professionalism, compassion, and high-quality mental health care.